Is your jewelry real gold?
Yes, if we say in the description and the title that the items are 14k gold - then they are made of solid 14k gold. The materials used have undergone an antioxidant treatment and to ensure their shine over time.

Is jewelry nickel-free?
The jewels are tested and strictly nickel-free.

Are you gold-plated products made of silver?
Yes, all gold-plated products are made of high-quality 925 silver with yellow gold plating. The materials used have undergone an antioxidant treatment and to ensure their shine over time.

Can I sleep in my jewelry?
We know you love your jewelry and don't want to part with it, but to preserve the function of your precious pieces, you should not sleep in them.

How to clean K by Krystyna jewelry?
A gentle cleansing with a soft cloth and a non-abrasive jewelry wash is enough to clean your jewelry.

When will I get my order?
Usually shipments are processed within 2 business days. All of the domestic orders are shipped via USPS priority mail and typically arrives in 3-5 business days. We will share the tracking information as soon as your order is on it's way!

Do you ship internationally?
Yes, we do.

What is your return policy?
We want you to love our products as much as we do but completely understand if you change your mind. Products can be returned no later than 7 days from the delivery day. 

Please reach out to info@kbykrystyna.com for further instructions.

Billing & Payments
• All of your payments and transactions information are kept secure. 
• We accept PayPal and all major credit cards. Please contact us if you want to use Venmo.

Pictures copyrights
All images are copyrighted by K by Krystyna. All rights reserved.

Return Policy
We want you to love our products as much as we do but completely understand if you change your mind. Products can be returned no later than 7 days from the delivery day.